Registration & breakfast
 

Speaker: Raj Ramanand

Join our Co-Founder and CEO, Raj Ramanand, as we unveil our vision for the future of fraud protection in a rapidly changing ecommerce landscape. This session will highlight the innovations shaping ecommerce and explore how merchants can adapt to new dynamics, from evolving consumer experience to the rise of emerging AI technologies. We'll discuss the opportunities and challenges that lie ahead in 2025, with a focus on building fraud resilience, driving sustainable revenue growth, and unlocking long-term customer value in a competitive global market.

Speaker: Pedro Sanzovo

Our SVP of Product Arjun Kakkar will provide a glimpse into how we are enhancing our customer experience platform and leveraging advanced machine learning techniques to tackle emerging challenges in ecommerce fraud. This session will also delve into our latest product innovations, including solutions for returns abuse and technologies to boost approval rates, all designed to help merchants deliver value and stay ahead in 2025.

Moderator: Bennett
Panelist: Curtis Crawford, Director and GM Fintech & Loyalty-Wayfair
Panelist: Carlo Savino, VP Americas & EMEA ecommerce Lenovo
Panelist: Liz Garry, VP-eCommerce-Pandora

In today’s fast-evolving global commerce landscape, true innovation happens when teams break down silos and align across functions. Join international commerce leaders as they share strategies for fostering internal collaboration, streamlining decision-making, and accelerating innovation. Learn how leading organizations are driving growth by integrating insights across product, risk, operations, and customer experience—ensuring agility and success in an increasingly competitive market.

Keynote: Cindy Turner, Chief Product Officer, Worldpay

First-party fraud continues to challenge merchants, from reshipper abuse to the complexities of fraudulent returns. These subtle yet costly issues require more than just reactive solutions—they demand a proactive approach. In this session, the CTO of Worldpay will provide insights into how merchants can seamlessly address these challenges while preserving customer trust and reputation. Learn how innovation and partnership are shaping the tools needed to navigate first-party fraud in an increasingly complex retail landscape.

Moderator: Emily Mikailli
Speaker: Christine Rupp- Board member at CanadianTire and former Chief Customer Officer at Victoria’s Secret.

Speaker: Sucharita Kodali

Explore the landscape of online retail in 2025, where new economic policy, a changing political landscape, and AI-based innovation collide. What innovations will define a competitive edge in a hyper-connected, post-inflation world? Discover where to prioritize your efforts in order to build an effective fraud strategy, foster customer loyalty, and unlock new growth opportunities in the year ahead.

Speaker: Julia Wainwright CEO The RealReal

At one of the lowest moments of her life, Julie Wainwright faced two devastating blows in a single day—her husband woke her at 4 a.m. to ask for a divorce, and hours later, she had to shut down Pets.com, one of the first major e-commerce ventures. Soon after, a top Silicon Valley recruiter dismissed her as "unemployable."

With her personal and professional life in crisis, Julie had a choice: let others define her future or take control and redefine herself. She chose the latter. Out of that defining moment, she built The RealReal, a revolutionary luxury resale marketplace that transformed the fashion industry.

In this keynote, Julie shares the pivotal lessons she learned about resilience, reinvention, and thinking beyond conventional limits. Her story is a powerful testament to overcoming adversity, embracing risk, and building something extraordinary when the world tells you it’s impossible.

Upstairs

Join us as we raise a glass to the visionaries shaping the future of online retail. Signifyd’s Most Influential in Ecommerce list celebrates the leaders who are redefining the industry through innovation, resilience, and customer-centric strategies. This year, we honor those who have set new standards for excellence in ecommerce. Enjoy a champagne toast, hear stories from the winners, and be inspired by their groundbreaking achievements and unique journeys.