Kenny Ramirez, with over eight years at Sonos, leads their Fulfillment operations and brings extensive expertise in returns, fraud prevention, and order management. His deep understanding of these areas has been instrumental in optimizing processes and enhancing customer experience at Sonos. A dedicated professional, Kenny is also a proud father and husband to two young daughters in Santa Barbara, California. When not focused on fraud/order management, he enjoys spending time outdoors, embracing the natural beauty of his coastal community.